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Privacy Policy

Last updated: 31/10/2025

At Klipklop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or purchase our products.

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1. Who We Are

Klipklop is an Australian-owned small business based in Sydney.
We create and sell personalised kids’ products such as caps, t-shirts, bags, bag tags, and name labels.
Our website address is: https://www.klipklop.com.au/

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2. Information We Collect

We collect personal information that helps us process your orders and improve your shopping experience. This may include:

  • Your name

  • Shipping and billing address

  • Email address and phone number

  • Payment details (processed securely through our payment partners)

  • Customisation details (e.g. name to print on your items)

  • Website usage data (via cookies and analytics tools)

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3. How We Collect Information

We collect information when you:

  • Place an order or create an account

  • Subscribe to our newsletter

  • Contact us via email or our contact form

  • Browse our website (through cookies and analytics)

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4. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate with you about your order or account

  • Send updates, promotions, or newsletters (only if you opt in)

  • Improve our website and product offerings

  • Comply with legal obligations

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5. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, and unauthorised access.
Your payment information is processed securely through trusted payment gateways such as Shopify Payments, PayPal, or Afterpay (if applicable). We do not store your credit card details on our servers.

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6. Sharing Your Information

We only share your information with:

  • Service providers who help us operate (e.g. couriers, payment processors, IT providers)

  • Legal or regulatory authorities when required by law

We do not sell or rent your personal information to third parties.

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7. Cookies and Analytics

We use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site and improve your experience.

Klipklop's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

You can disable cookies in your browser settings if you prefer.

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8. Accessing or Updating Your Information

You have the right to access, update, or request deletion of your personal information.
Please contact us at [insert your customer service email address] and we’ll respond promptly.

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9. Marketing and Communication

If you subscribe to our newsletter or updates, you can opt out at any time by clicking “unsubscribe” in the email or contacting us directly.

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10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Klipklop
Email: support@klipklop.com.au
Location: Sydney, NSW, Australia

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